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Privacy Policy

Last updated: 27 November 2025

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At FocusWorks, I’m committed to keeping your information safe, clear, and transparent. This policy explains what information I collect, how it’s used, and the choices you have.

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If you have any questions, you can contact me at hello@focusworks.co.uk

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1. Who I Am

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FocusWorks is a UK-based coaching, training, and professional development service run by Jo Wharton.
Email: hello@focusworks.co.uk

Location: United Kingdom

 

2. What Information I Collect


Information you give me directly

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This includes:

  • Contact form submissions

  • Workshop bookings

  • Newsletter sign-ups

  • Downloads of resources or lead magnets

  • Emails or messages you send through the website

  • Consultation or booking information

 

Information collected automatically

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When you visit the site, Wix may collect:

  • IP address

  • Device and browser information

  • Pages viewed

  • Time spent on pages

  • Approximate location

  • Traffic source​

 

This helps me understand how visitors use the site and how I can improve it.

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3. How I Use Your Information

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I use the information you provide to:

  • Respond to enquiries

  • Deliver services you’ve requested

  • Manage bookings and communication

  • Send updates or newsletters (only if you’ve opted in)

  • Improve the FocusWorks website and user experience

  • Understand what content and services people find most useful

 

I never sell your data or share it with third parties for marketing.

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4. Cookies

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Cookies are small files that help the site work properly. Wix automatically uses essential cookies to keep the site running (things like security, performance and accessibility).

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Types of cookies on this site

  • Essential cookies (required for the site to function)

  • Analytics cookies (e.g. understanding visitor numbers and behaviour)

  • Marketing or functional cookies (only if third-party tools are added—for example, email marketing integrations, booking systems, or social media pixels)

 

Your choices

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When you visit the site, you’ll see a cookie banner giving you the option to:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage preferences

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You can also disable cookies in your browser settings at any time.

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5. Third-Party Services

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FocusWorks may use the following trusted platforms:

  • Wix (website hosting and analytics)

  • IONOS (email hosting)

  • Mailing platforms if you subscribe to newsletters (e.g., Mailchimp or Wix Email Marketing)

  • Video or webinar tools for workshops (e.g., Microsoft Teams or Zoom)

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These services collect and store information securely and comply with relevant UK privacy regulations.

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6. How Long I Keep Your Data

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I keep your data only for as long as necessary:

  • Enquiry data: up to 12 months

  • Client and workshop data: up to 7 years (for business record purposes)

  • Email newsletter data: until you unsubscribe

 

You can request deletion at any time (unless I need to keep something for legal reasons).

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7. Your Rights

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Under UK GDPR, you have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent

  • Object to certain types of processing

  • Move your data elsewhere (data portability)

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To exercise any of these rights, email: hello@focusworks.co.uk

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8. Keeping Your Data Safe

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I take data security seriously.


Information is stored on secure, reputable platforms with appropriate protections in place (Wix, IONOS, Microsoft, etc.).


Only I have access to your personal information unless you explicitly consent to sharing.

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9. Updates to This Policy

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I may update this policy from time to time to reflect changes in services or legal requirements. The updated version will always be posted on this page.

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10. Contact

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If you have any questions about this policy or how your data is used, drop me an email:


hello@focusworks.co.uk

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